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Let's see if we can help you find the answer you need.
These are the questions we are asked most often:

• I forgot my username or password.
  Please see your clinic administrator (usually your HR person), who will have all the information you need regarding your upcoming clinic, including your company log-in username, company password, and access to your personal password if needed.
• I need to change or cancel my appointment time.
  This can be done as easily as signing up for the original appointment. Just log in and follow the simple instructions. If you would like more detailed assistance, we have a short video demo available from every page.
• I'm the clinic administrator. How do I view the online signups?
  The instructions for this were part of your confirmation email. We attempt to make sure only the administrators have instructions on how to access the online registration, so if you inadvertently deleted your confirmation email or otherwise need further assistance, please contact us at .
• How do I sign up for a flu shot?
  Your clinic administrator should have all of the information for you regarding the username and password you will need. When you log in just follow the simple instructions. Please see the short video demo on how to make an appointment if you want more assistance.
• I would like to schedule a date and time for OccuVAX to come to my company for a flu clinic.
  We would like that too! Please click on the “Reservation Form” link. Filling out a reservation form is the first step. You will receive a confirmation by email, and your clinic date and time will come very shortly afterward (and yes, you do get to specify dates and times that work for you).

Please check our FAQ page for answers to other common questions.