Frequently Asked Questions

At the Login screen click Forgot Password. If the email address you enter is in our system, we will send you an email with your account details. All passwords will expire after 90 days. If your password has expired, you will need to click on Reset Password. If the email address you enter is in our system, we will send you an email with a reset password link.

This can be done as easily as signing up for the original appointment. Just log in to the portal and select View/Edit Appointments. Click on Edit to change your appointment details. To cancel your appointment, click on Delete.

PLEASE NOTE: If you change or delete your appointment online, remember to update your calendar. Also, changing or deleting your appointment from your calendar does NOT update your appointment on the scheduler.

Just log into the portal and select View/Edit Appointments.

NEW USERS: You will need to use the link provided to you by your company’s designated administrator. *IMPORTANT: This link is specific to your company and will direct you to the OccuVAX portal. Click on NEW PARTICIPANT PROFILE. Complete the requested information to set up your profile, then you can schedule your appointment.

RETURNING USERS: If you forgot your password or your password has expired, refer to “I Forgot My Password or I Need To Reset My Password”. When you log into the portal, select MAKE APPOINTMENT.

Click here to access the Online Scheduler Instructions.

Only designated individuals have access to this information. As a designated administrator for your company’s clinic(s) you will have access to print the appointment list. Just log into the portal, click on Clinic List, find the clinic, and click View. The clinic details will display. Click on View Appointments, and the list of appointments will display. Click PRINT to print the list and provide it to the nurse the day of the clinic.

Quadrivalent covers four strains influenza (flu) viruses, two A strains and two B strains. The vaccine you are receiving is preservative/mercury free (Thimerosal free). This vaccine is safe for pregnant or nursing mothers and individuals with a mercury allergy. OccuVAX is utilizing quadrivalent thimerosal-free single-dose vaccine. This vaccine is also cell-based and safe for individuals that have a slight sensitivity to eggs. The influenza vaccine is inactivated and does not cause the flu.

Many different illnesses are mistakenly called "the flu" but the actual flu is a contagious respiratory illness caused by influenza viruses. It can cause mild to severe illness, and at times can lead to death. The best way to prevent the flu is by getting a flu vaccination each year. Symptoms of flu include:

• fever (usually high)
• headache
• extreme tiredness
• dry cough
• sore throat, runny or stuffy nose
• muscle aches
• stomach symptoms, such as nausea, vomiting, and diarrhea, also can occur but are more common in children than adults

Viruses such as influenza are easily spread in an environment like an office where people are in close quarters for extended periods. Infected persons can take the virus home to loved ones or out to others without even realizing it, and thus the flu spreads. Each year thousands of people in the United States die from flu, and many more are hospitalized. Flu vaccine prevents millions of illnesses and flu-related visits to the doctor each year.

Yes. The information you provide is for the purpose of giving you a unique identifier so that the scheduler can assign you a time slot for your appointment and keep you separate from other employee signups. Under the HIPAA law, your medical information must be kept confidential and we are not allowed to share or for it to be viewed by unauthorized persons.